Shipping Policies

  • Verified orders* typically ship within 24 hours of order placement.
    • Orders ship from our centrally located, state-of-the-art distribution center to ensure fast delivery.
    • Our team of service professionals work 24/7 to ensure that your order is accurate and on time.
  • As a security precaution, some orders may require extended verification.*
  • To make sure you get your gear as quickly as possible, your order may arrive in multiple boxes over multiple days, but you will not be charged more for shipping as a result.
  • If in-stock items on the order have already shipped, back-ordered items will be sent UPS Ground.
  • Lighter weight items may be shipped via USPS.
  • Orders shipping outside the Lower 48 states to Hawaii, Alaska, and Puerto Rico can only be shipped via air services. Orders shipping to U.S. Military APO/FPO addresses, PO Boxes, and U.S. territories (Guam, Virgin Islands, etc.) are shipped by USPS Priority Mail (3-6 business days). NOTE: Boxes over 70 lb. each cannot be shipped to these locations.
  • We are not able to ship Yamaha products to Puerto Rico, Guam, or the Virgin Islands.

Music123 Guarantees Fast Delivery

  • Verified orders* for in-stock items received by 2 p.m. Eastern Time, Monday through Friday, will ship the same day.
  • If we don't live up to our Delivery Guarantee, call us at 888-566-6123 and we will refund your shipping charges and give you 20% off your next order ($1,000.00 maximum value) placed within 90 days.

Standard Shipping

  • Verified credit card orders shipped via Standard Shipping typically arrive in just 3-5 business days. No delivery on weekends. (For Saturday delivery, see One-Day and Two-Day Shipping below.)
  • Standard Shipping rates determined by subtotal of merchandise.

    • One-Day and Two-Day Shipping

    • Expedited shipping rates are determined by weight and zone. To see shipping estimates, add product(s) to shopping cart, enter your zip code, then select the shipping method you prefer from the pop-down menu below Product Sub-Total. Large packages may require additional shipping charges. See product description page or shopping cart.
    • All delivery times are measured in business days.
    • Saturday delivery is available for a $30 fee in addition to the One-Day or Two-Day rate calculated on the weight of the order. The Saturday delivery option is limited to areas where UPS provides this service and excludes heavy items. In addition, orders for Saturday delivery must be placed by 12 p.m. Eastern Time on the preceding Friday. If you require Saturday delivery, please place your order by phone.

    Next Business Day Service Level, Lower 48 States

    • Delivered next business day after clearing verification*, guaranteed.

    2 Business Day Service Level, Lower 48 States

    • Delivered within 2 business days after clearing verification*, guaranteed.

    3 Business Day Service Level, Lower 48 States

    • Delivered within 3 business days after clearing verification*, guaranteed.

    UPS Standard Ground Shipping, Lower 48 States

    • Delivered within 7 business days after clearing verification*, guaranteed.

    Free Shipping

    • Large packages such as P.A. and guitar cabinets may require additional shipping charges, see product description page or shopping cart.
    • Valid on most shipments to Lower 48 states.
    • Free shipping to APO/FPO addresses limited to 70 lb. per box and is subject to the same restrictions as domestic deliveries.

    Please note that your selected class of service must be available with UPS. The day your order is placed does not count as the first business day. This offer excludes APO, FPO and PO Boxes which must ship USPS. Due to additional processing time, orders using gift cards or multiple pay methods will not qualify for our shipping guarantee until payment has been processed.

    * All orders are subject to a 24 hour verification delay while we confirm your billing information with your financial institution. This is to protect you from credit card fraud and identity theft. To help expedite this process, please ensure that the billing address and phone number you have given us matches what is on file with your financial institution.